I do not applaud the CTA for their decision to "indefinitely suspending all deadlines" which would have forced Chicago Card customers to this broken and perhaps inept system. I expected them to step in earlier than this. It is the CTA's responsibilities to fix this.
In the past, when I tried to contact the CTA regarding their system, even in-person, I was refereed to another company, who they said was handling everything now.
|Disregard this and any other expiration dates.|
Since the news just started to ask the question I have been asking for months, I will just have to theorize on the answers for myself.
|I've had my share of CTA bus passes, so I might be considered a value customer.|
1.64 million CTA rides each weekday. This statistic does not make clear on how many riders there are, as each person could take numerous rides. Last month, also according to the CTA, there were 400,000 unique card users who tapped their Ventra card 11 million times in five weeks, representing upwards of 40 percent of ridership.
Either way, the numbers of potential Ventra card holders is very high. Imagine the profits that that CTA can generate if they could give everyone of their riders a credit card, regardless if they could qualify for one or not. Granted, these cards are MasterCards, but they are also debit cards, which could each individual can set it up as just a mere bus pass. But that is my point, this IS a bus pass. Why can it be more than that? FOR PROFIT, PERHAPS?
A lot of these lower income people who ride the bus, do not understand how to manage their income, I speak from experience here. I am not one to hold anyone down, but linking possibly their only means of transportation to also be able to access their own wealth, can be too tempting for destruction. If a person is hunger, and they only have their bus pass, (and now debit card), they may use it, and not aware of the hefty fees that can accrue over a short time.
|In 1993, I made many predictions, including "One Card" (aka Ventra) to pay everything!|
|Ventra is fun for the whole family!|
I am sure that I will be able to clear this up quickly with the customer service, or a class action suit. Whichever one gets a quicker response.
It is funny how business works, the CTA made a decision to hire an outside firm to run their business. That other company failed and made most of the CTA's customers upset. So the CTA finally steps up for their own customers and declares that this other company will not get paid until this is fixed. The customers rejoice...NOT!
Not that there isn't a lot of complaints about Ventra!
@VentraChicago Why is your card so much slower than Chicago Card? Takes people using #Ventra longer to get through turnstiles. Why?
— Use Psychology (@UsePsychology) November 5, 2013
#ventra = #CorporateGiveAway. With scarce resources, why else would #CTA outsource a #chicagocard system that was working just fine?
— Kristi Sanford (@lightonlife) November 5, 2013
Watched the #Ventra bootup sequence on the 29 bus today. The readers use Windows Mobile 6.5: https://t.co/jBnhfm6I8I
— Eric Tendian (@EricTendian) November 5, 2013
Mine took 2+ weeks. MT @VentraChicago CC/CCP users: Your remaining balance will transfer to your #Ventra Card within an hour of activation.
— Laura M. Browning (@ellembee) November 4, 2013
#Ventra sent me a new card in the mail. When I called to activate it they had no idea what I was talking about!!!!!!!!!!! #IHateYouVentra
— Sara Lerner (@missaralerner) November 4, 2013
Why does the #ventra reader NEVER accept my newly loaded card? This system sucks
— Kevin Martin (@KPM726) November 5, 2013
FYI @VentraChicago stores their passwords in clear text. Unexcusable #Chicago #Ventra #securityrisk
— Arjun Asokan (@ishboo3002) November 5, 2013
I tried to take a swipe at #Ventra but my card was denied.
— Richard J. Daley (@BossDaley) November 5, 2013
Dump Ventra in 2014!
Ventra, No Change! "Stop. Stop. Go."
Ventra, On The Wrong Track!
Just The Beginning Of The Ventra Nightmare?
Follow The $$$ To Answer "Why Ventra?"
How Ventra Stopped Chicago From Working!
Ventra Makes The ObamaCare Registration Look Smooth!
CTA, A Well Run Company, Like A Runaway Train!
Is The CTA Just Messing With Me?